Terms & Conditions

Fine Group

Last Updated: November 2026

1. Introduction

Welcome to the official website of Fine Group.

These Terms & Conditions govern your access to and use of our website, including its content, product information, services and communication features.

By accessing or using this website, you agree to comply with these Terms & Conditions.

If you do not agree with these terms, please discontinue using our website.

2. About Fine Group

Fine Group is a Sri Lankan business involved in the distribution and supply of power tools, machinery, industrial equipment and related products.

Our website provides information about our company, products, brands, services and business activities.

The website is intended to support customers, dealers, business partners and visitors seeking information about Fine Group.

3. Website Information

Fine Group makes reasonable efforts to ensure that the information published on our website is accurate and up to date.

However, product descriptions, specifications, images, availability and other information may change without prior notice.

We do not guarantee that all website information will be complete, accurate or free from errors.

Visitors are encouraged to contact Fine Group directly to confirm product specifications, availability, pricing and other relevant information before making purchasing decisions.

4. Products and Availability

Products displayed on our website are subject to availability.

Product images are provided for illustrative purposes and may differ from the actual product in appearance, colour, packaging or accessories.

Fine Group reserves the right to update product information, modify product listings or discontinue products without prior notice.

Displaying a product on our website does not constitute confirmation of availability or an offer for sale.

5. Pricing and Quotations

Where prices are displayed on our website, they are subject to confirmation by Fine Group.

Prices may change due to market conditions, supplier adjustments, import costs, taxes or other applicable factors.

Quotations issued by Fine Group are subject to the validity period and conditions stated in the relevant quotation.

Final pricing, payment terms and applicable charges will be confirmed through the relevant quotation, invoice or sales agreement.

6. Customer Inquiries

Visitors may contact Fine Group through our website to request product information, quotations, customer support, dealer information or other business-related assistance.

Fine Group will make reasonable efforts to respond to inquiries submitted through our official communication channels.

Submitting an inquiry does not guarantee product availability, a quotation, an order confirmation or the provision of any particular service.

Visitors are responsible for providing accurate and complete information when submitting inquiries.

7. Intellectual Property

All website content, including text, photographs, graphics, logos, designs, videos and other materials, is owned by Fine Group, its licensors or the relevant rights holders, unless otherwise stated.

The Fine Group name, logos, brand identity and associated materials may not be reproduced, distributed, modified or used for commercial purposes without prior written permission from the relevant rights holder.

Product names, manufacturer logos and trademarks displayed on our website remain the property of their respective owners.

Nothing on this website grants visitors ownership or unrestricted rights to our intellectual property.

8. Acceptable Website Use

Visitors agree to use our website for lawful purposes and in a manner that does not interfere with its operation, security or availability.

Visitors must not attempt to gain unauthorized access to website systems, introduce malicious software, misuse website content, submit false information or engage in activities that may compromise the security of our website.

Fine Group reserves the right to restrict access where misuse or security concerns are identified.

9. Third Party Links

Our website may contain links to external websites operated by manufacturers, suppliers, business partners or other third parties.

These links are provided for convenience and informational purposes.

Fine Group does not control or guarantee the content, availability, accuracy or security of external websites.

Visitors access third party websites at their own discretion and are subject to the terms and conditions of those websites.

10. Product Safety and Warranty

Customers must use products in accordance with the manufacturer's instructions, safety guidelines and recommended operating procedures.

Product warranties, service arrangements and after-sales support are subject to the applicable warranty conditions and relevant sales documentation.

Customers are encouraged to contact Fine Group or the relevant authorized service provider for information regarding warranty coverage, product maintenance and technical support.

Nothing in these Terms & Conditions replaces or limits applicable consumer rights or warranty obligations under the laws of Sri Lanka.

11. Disclaimer

The information and content published on our website are provided for general informational purposes.

Fine Group makes reasonable efforts to maintain the availability and accuracy of website information but does not guarantee uninterrupted access or error-free operation.

Website content should not be considered a substitute for official product documentation, manufacturer instructions, professional advice or specific commercial agreements.

12. Limitation of Liability

To the extent permitted by applicable law, Fine Group shall not be liable for indirect or consequential losses arising from the use of, or inability to use, our website or reliance on information published on it.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Product-related claims, warranties and commercial responsibilities will be governed by the applicable warranty conditions, sales documents and relevant agreements.

13. Privacy

Fine Group respects the privacy of website visitors and customers.

Personal information collected through our website will be handled in accordance with our Privacy Policy and applicable laws of Sri Lanka.

Visitors are encouraged to review our Privacy Policy to understand how personal information is collected, used and protected.

14. Changes to These Terms

Fine Group reserves the right to update or modify these Terms & Conditions from time to time.

Any changes will be published on this page with the updated date.

Visitors are encouraged to review these terms periodically.

Continued use of the website following publication of updated terms will be subject to the revised terms, to the extent permitted by applicable law.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka.

Any disputes arising from the use of this website shall be handled in accordance with applicable laws and the jurisdiction of Sri Lanka.

16. Contact Us

For questions regarding these Terms & Conditions, please contact Fine Group through the contact details provided on our website.

Thank you for visiting Fine Group. We appreciate your interest in our company, products and services.