Privacy Policy

Fine Group

Last Updated: November 2026

1. Introduction

Fine Group respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how Fine Group collects, uses, stores and protects personal information when you visit our website, contact us, request product information or interact with our business.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Fine Group may collect personal information that you voluntarily provide when using our website or communicating with us.

This information may include your name, telephone number, email address, business name, company details and other contact information.

We may also collect information relating to product inquiries, quotation requests, customer support requests, dealer inquiries and other business communications.

When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited and website usage information.

3. How We Use Your Information

Fine Group may use the information collected to respond to inquiries, provide product information, support customers and dealers, process quotation requests and communicate relevant business updates.

We may also use information to improve our website, understand customer interests, evaluate website performance, maintain business records and protect our website against unauthorized access or misuse.

Personal information will be used for legitimate business purposes and in accordance with applicable privacy laws.

4. Sharing of Personal Information

Fine Group does not sell personal information to third parties.

We may share information with authorized employees, affiliated business units, service providers and business partners where necessary to respond to inquiries, provide services, maintain our website or support business operations.

Information may also be disclosed where required by law or where necessary to protect our legal rights and business interests.

We take reasonable steps to ensure that personal information shared with service providers is handled appropriately.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior and enhance the user experience.

Cookies may help us remember preferences, analyze website traffic and improve our website content.

You may manage cookies through your browser settings or any cookie preference controls available on our website.

Disabling certain cookies may affect the functionality of some website features.

6. Data Security

Fine Group takes reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.

We continuously aim to maintain appropriate safeguards for information collected through our website and business operations.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

Fine Group retains personal information for as long as reasonably necessary to fulfill the purposes for which it was collected.

Information may be retained where required for customer service, business records, legal obligations, dispute resolution or other legitimate business purposes.

When personal information is no longer required, appropriate steps will be taken to securely delete or otherwise manage it.

8. Your Privacy Rights

Subject to applicable laws, you may request access to personal information held by Fine Group, request corrections to inaccurate information or request deletion where legally applicable.

You may also withdraw consent or raise concerns regarding the processing of your personal information where permitted by law.

To submit a request, please contact Fine Group using the contact details provided on our website.

We may request verification of your identity before processing certain requests.

9. Third Party Websites

Our website may contain links to third party websites, including manufacturers, suppliers, business partners and social media platforms.

Fine Group does not control the privacy practices or content of external websites.

We encourage visitors to review the privacy policies of third party websites before providing personal information.

10. Changes to This Privacy Policy

Fine Group may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality or applicable legal requirements.

Any updates will be published on this page.

We encourage visitors to review this page periodically to remain informed about how their information is handled.

11. Contact Us

If you have any questions, requests or concerns regarding this Privacy Policy or the handling of your personal information, please contact Fine Group through the contact details provided on our website.

Fine Group is committed to maintaining your trust and protecting your privacy.